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The council notes the passing of Neville Appleford on 1st July 2016 at the age of 83 years.

There are probably not many readers who remember Neville, however, he was a prominent loss adjuster, who made a great contribution to the local industry.

Neville started his career by joining his father’s business in 1974 in the Dundee office before moving to Durban in 1989.

He was a very precise man who did not “suffer fools easily” and many of our current crop of adjusters have benefited from working with him.

calling back the past


To find out continue reading to the end of the newsletter.

Education News

Dear Valued Members,

Congratulations to all those who have been successful in passing their respective Milpark and UNISA exams. From the responses we have received on the 2015 results, we have some really diligent and hard-working people among us. To those that have not passed, do not give up hope. We work in a very demanding industry and it takes a lot of dedication and hard work to balance work, family and studies. We are proud of you for making the attempt to professionalise our industry.

Our workshop for July – Liability – was held on the 1 July 2016. An extremely well supported event presented by Garth Deare and “The Liability Guy”- Simon Colman. Thank you Simon and Garth for your sacrificing your time and expense to support the IIKZN. Our sponsors for this event were SHA and Crawford & Company (Presenters), Cooke Fuller Garrun, Bay Union & Coverlink (Cash Sponsors) and Bidvest Insurance (Lucky Draw Prizes). Your generous contribution to this event is appreciated.

Please check out our Facebook page, Website and Twitter for more information and pictures of these events.

Our upcoming workshops for August are the IISA Information Session on 19th August 2016 and Sasria Leadership Summit on 25th August 2016. We look forward to interacting with you again at these events.

Should you wish to sponsor any of our events or have any suggestions, please feel free to contact us.

Please note that applications for The Insurance Apprentice are still open. Refer to details below. Don’t miss out on this opportunity to become the next Insurance Apprentice.

Your Education Team : Vanitha, Lynda, Theresa, Tamara & Malcolm

santam minute to win it challenge 2016

Now a firm fixture on the IIKZN calendar and getting more and more popular every year.

All the feedback has confirmed that it was GREAT FUN, went off extremely well and no doubt this event can only get bigger and better.

All the photos can be viewed on the IIKZN website.

Many thanks to SANTAM for their on-going support of the IIKZN and coming up with a fun, novel & very enjoyable event that caters for all ages, shapes and sizes.


Calling on all members who wrote UNISA and Milpark examinations in the following study streams during 2015: 

Higher Certificate in Short Term Insurance
Programme in Short term Insurance
Programme in Advanced Insurance Practice
Programme in Risk Management

If you passed with a distinction in any of these modules (kindly refer to our website www.iikzn.co.za for a list of the modules), please email a transcript of your results to Vanitha Kalicharan vanitha.kalicharan@zurich.co.za on or before 31 August 2016. No submissions will be accepted after this date. 

Please note the following important information:

1) Closing date for submission of your results: 31/08/2016
2) Modules written in the Introductory levels are not part of the award process
3) Qualifying award recipients must be a member of the Insurance Institute of KwaZulu-Natal (IIKZN) or the Drakensberg Insurance Institute (DII)
4) Only students who receive the top distinctions per subject module will be eligible for an award
5) The final decision of award recipients lies at the sole discretion of the IIKZN Committee, either the IIKZN Educational Committee or IIKZN Council.

For any enquiries please contact Vanitha on 039 695 1093 or 082 870 4344

2016 calendar of events

Insurance Bootcamp - PI / D & O / FG / Reinsurance 04/08/2016 To Be advised
IISA Information Session 19/08/2016 Riverside Hotel
Sasria Leadership Seminar 25/08/2016 Riverside Hotel
IIKZN Education Workshop - Marine (Introductory) 02/09/2016 Riverside Hotel
Bidvest / DIGS / IIKZN Golf Day 09/09/2016 Mt Edgecombe Country Club
IIKZN Education Workshop - Marine (Advanced) 09/09/2016 Riverside Hotel
Egoli Golf Challenge 01/09/2016 Parys Golf & Country Club
Zurich Ten Pin Bowling October 2016 Gateway Arena
IIKZN Education Awards Luncheon 28/10/2016 Riverside Hotel
Mutual & Federal Inter Office Quiz 02/11/2016 Royal Durban Golf Club
IIKZN Gala Dinner 10/11/2016 To be advised
Marsh Lawn Bowls 08/11/2016 Northlands Bowling Club
IIKZN Education Workshop - Risk Management 10/02/2017 Riverside Hotel

Download the IISA Events Calender CLICK HERE


NOTE A number of members have advised that they are not receiving the newsletter. After some investigating we have established that the main reasons for not receiving the emails are as follows:

  • Spam filter - This would be due to the email appearing in the users junk mail.
  • Block list - Often if people receive marketing mailers, they may opt to unsubscribe, if they do this, they are automatically added to a "Block list". As long as an email appears in the list, no matter how many times it is added to the distribution list, it will not send to the recipient.
Please check to see that the e-mails are not in either the Spam Filter or Block List.


Once again the IIKZN council is requesting members to assist in nominating a colleague in the short-term insurance industry for consideration to receive the Christine Allan Award.

This extremely prestigious award is handed out at the IIKZN Annual Gala Dinner subject to a suitable candidate being nominated. The person put forward should fit the following criteria:-

“For outstanding contribution to the short-term insurance industry in KZN, by an individual who has demonstrated exemplary performance and commitment”

Note that a sub-committee involving the IIKZN past presidents will make the final decision. Please forward your nominations and a 1 page C.V. to Marlize Shelton (marlizes@hicsa.co.za) as soon as possible.
Closing date for Nominations: 2nd September 2016

gala dinner


IIKZN GALA DINNER - 10th of November 2016

It’s that time of the year again, where we starting planning for our event of the year. This year we have gone bigger and better than last year. Keep your eyes peeled for sneaky clues, throughout the year, as to our theme.

For those who would like to become a sponsor for this event, please contact the Social Chair, Kevin De Bruin, at kevin@ccic.co.za for any further information.

WOMAN’S DAY - 10TH of August 2016

It a couple weeks we get to celebrate those special someone’s in our lives. We all have them, whether they are our mothers, grandmothers, sisters and daughters, they are important to us. So in association with the IIKZN, Hollard are putting together a day of pampering and high tea to celebrate all ladies.

For those who wish to be pampered, please save this date in your diary. The invitation will go out shortly with all the necessary booking information.

Under 35 Nibble & Network - Postponed

Our calendar of events has stated that our most popular Under 35 Nibble and Network, was to be held in July of this year. Due to unforeseen circumstances, we’ve had to postpone this event, till later on this year. Once we have reset a new date, we will advise our loyal members accordingly. Please accept our apologies.

For any further events, updates or even to share your photos and experiences with us, please follow us on Facebook, under the same name, IIKZN, or follow us on Twitter with the name @iikzn.

From your Social team, we wish you a happy, toasty, winter.

Kevin De Bruin
Social Chairman


CONTACT PERSON: Debbie Olivier - (031) 8305058 – debbie@echelonpci.co.za


2016 Membership fee R85.00

The benefits of being an IIKZN member are:

  • Networking events with fellow members of the Insurance Industry
  • Various social and sporting activities arranged by IIKZN
  • Educational experiences with relevance to the insurance subjects and general industry information, in the form of events; keeping abreast of study route information and industry developments, with guidance from the IISA.
  • Recognition as an affiliation to an Institute
  • Recognition of academic and skills qualifications
In addition you will receive a monthly newsletter with details of forthcoming events and feedback on previous events held. You will also be kept informed via a variety of media platforms.

Please remember to advise us if you change your employment/company, so that we may update your details on our database.

Note: your membership follows you, so if your current company paid your membership, after which you change company, your membership remains in force until the next renewal, after which your new company will be responsible for the following year's membership payment.

Please CLICK HERE to download the application form.


You need to have a long memory.

The mystery person in the earlier photo is:

DAVE FLINT – previously Protea, then Guardian National and now a gentleman of leisure.

Candice Murie

Contact details to be advised shortly

Kim Henderson

Bidvest Insurance Ltd
2 nd floor, Lincoln on the Lake
2 The High Street
Umhlanga Ridge 4319
Tel: 031 514 8153


Please CLICK HERE for council details.


The Insurance Institute of Kwazulu-Natal protects, promotes and advances the interests of its members. The information contained in this newsletter does not constitute an offer or solicitation to sell any product to or by anyone in any jurisdictions, nor should it be regarded as a binding contractual document. The information contained herein has been gathered by the IIKZN Team from sources deemed reliable as of the date of publication, but no warranty of accuracy or completeness is given. The IIKZN is not responsible for and provides no guarantee with respect to any information provided herein or through the use of any information and hypertext links contained herein.

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